bookings made and costs incurred to date per cost centre. Complete a variety of special projects including changes to appointments. Answering and directing calls to appropriate executives and parties, taking messages
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
At least 1 - 2 years customer background in call centre or service environment/ customer relations Computer
implementation and maintaining all data centre procedures. - Monitor all data centre assets for tracking information
implementation and maintaining all data centre procedures. - Monitor all data centre assets for tracking information
and information between the studio and the data centre is accurate in order to prevent any financial losses
Sales and Administration
Handle all incoming calls
Taking orders
Quotes
Processing orders