monthly close off co-ordination (which may require after hours and weekend work) • Assist with service recovery complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
monthly close off co-ordination (which may require after hours and weekend work) • Assist with service recovery complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
Holdings staff are updated constantly. Complete call-out forms for every incident and send them to the Monitor vehicle usage during working and after hours. Monitor staff hours and working times of response employees Proficiency in telephone etiquette Willingness to work 12-hour shits Strong computer skills (Word, PowerPoint,
Holdings staff are updated constantly. Complete call-out forms for every incident and send them to the Monitor vehicle usage during working and after hours. Monitor staff hours and working times of response employees Proficiency in telephone etiquette Willingness to work 12-hour shits Strong computer skills (Word, PowerPoint,
daily and monthly; Exceeding a minimum call quality on each call made; Exceeding the minimum required sales Qualification and Skill Requirements Matric; 1-2 years call centre experience in a telesales environment would be
daily and monthly; Exceeding a minimum call quality on each call made; Exceeding the minimum required sales Qualification and Skill Requirements Matric; 1-2 years call centre experience in a telesales environment would be
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along software and connectivity. Availability at all hours, when if and when required. The logging of all requests accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required
Fuel allowance of R 1120 for every 8 days 80 % call target Monthly incentive of R 2 000 per month Company expects the driver to work over weekends and after hours during promotional activities. The company does equipment and branding material Conduct outlet calls (visit retail stores to do branding and collect
Fuel allowance of R 1120 for every 8 days 80 % call target Monthly incentive of R 2 000 per month Company expects the driver to work over weekends and after hours during promotional activities. The company does equipment and branding material Conduct outlet calls (visit retail stores to do branding and collect
of housekeeping. Assist with breakdowns and after hours call outs. Ensure operation effectiveness of all