project managers, and Applications support staff to ensure that all projects are delivered on-time, within Manage staff including developers, business analysts, project managers and applications support staff Document
implementations (retail) Office Support: Assisting staff with IT queries related to their duties Assisting technical queries Anydesk remote support for all staff Sourcing IT equipment Branch management access Microsoft Office setup Management and maintenance of all IT equipment Sourcing IT equipment Installation of account management Setup of Desktop/laptop for new staff Key Cloak Manage IT Team & Weekly Roster Manage
implementations (retail) Office Support: • Assisting staff with IT queries related to their duties • Assisting technical queries • Anydesk remote support for all staff • Sourcing IT equipment • Branch management access Microsoft Office setup • Management and maintenance of all IT equipment • Sourcing IT equipment • Installation account management • Setup of Desktop/laptop for new staff • Key Cloak • Manage IT Team & Weekly Roster
components and techniques to implement solutions. Ensure all work is versioned and backed up according to company technical support to field staff on bug fixes. Testing and Implementation Ensure that all work is tested, benchmarked support to field staff. Provide training and create training manuals to field staff. Conduct debugging
Systems Administrator who will assist with maintaining all system infrastructure & user assistance on the workstations for new staff members;
Engineering team. The candidate will liaise with all levels of staff providing the necessary systems support and
to handle and prioritize multiple tasks and meet all deadlines
1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role involves Functions: Provide 1st and 2nd Line Support for all user IT issues, both face-to-face and via Remote system configurations. Collaborate with other IT Staff to manage the support ticket workload and resolve 1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role involves Functions: Provide 1st and 2nd Line Support for all user IT issues, both face-to-face and via Remote
and efficient systems working environment for all staff nationally. Providing cost reduction by employing and efficient systems working environment for all staff nationally Please Note: If you haven't received
To ensure that all network elements are monitored on a 24/7 basis.
• Capture all network incidents
on the FMS
• Report, handover and escalate all network faults according to NMC Fault Handling and
prescribed service level agreements
• Hand over all relevant network incidents to operational support
staff
• Conduct hand-over at shift rotation.