Organisation Culture building initiatives (e.g., staff surveys etc.). Participate and support corporate participating in Disaster Recovery (DR) procedures. Ensure all work tasks are completed through adherence to organisational advising on systems development and service delivery staff on policies; procedures and standards Ensure smooth performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced Organisation Culture building initiatives (e.g., staff surveys etc.). Ensure due dates for report delivery
PROCESS MANAGEMENT Providing leadership regarding all the operations of the department from an overall sustainability of business. Ensuring that operation meets all goals, targets and timelines and creates value for and digital documents and record. Provide TCTA staff with information management and privacy guidance complying with relevant legislation. Educate TCTA Staff and stakeholders on information management, privacy and assessments in place and finalised timeously. Staff trained as per their PDP INTERNAL AND EXTERNAL AUDITS
1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role involves />
market-related offerings Client Communications Staff Management Deadline tracking Performance appraisals installations and site visits Staff upliftment Server / Datacenter rooms Management of all data rooms and node mile fibre and wireless installations Documenting all areas of work Qualifications Bachelor's degree in
solutions To provide proactive support to internal staff, and external customers: Analyse recurring incidents data quality and integrity within the system Ensure all critical services/systems are monitored Provide clear communication skills at all levels of the business with technical and non-technical staff Effective time management
Troubleshoot software/job failures and work with staff to resolve issues Ensure programs are kept in proper documentation Maintain log of failures and work with staff to reduce or eliminate these At least 5 years solid
selected standard. Management of Staff Supervises junior development staff. Assists on various high-level
Manage staff including developers, business analysts, project managers and applications support staff
liaison between different departments, ensuring all stakeholders are informed about upcoming changes
review and authorize changes.
Track and document all change requests and their outcomes.
Generate
and their impact on the organization.
Ensure all changes comply with internal policies and external
for compliance purposes.
Provide training to staff on change management processes.
Offer support
project managers, and operations teams to ensure all prerequisites are met before deployment.
Conduct