Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team centre service will support the channels below (and any other new channels): Email support. Telephonic support ). Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in
Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join their team 12
REQUIREMENTS: Diploma / Degree in IT or relevant experience Information Technology Qualification Alternatively Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical analytics and trend analysis Presentation skills Any additional responsibilities assigned in the Agile QUALIFICATIONS / EXPERIENCE NEEDED 3 years working experience in IT IT Service Desk experience highly beneficial
Powershell / Bash Cloud Data Hub (CDH) CDEC Blueprint Experience in working with Enterprise Collaboration tools tools such as Confluence, JIRA etc. Experience developing technical documentation and artefacts Knowledge CSV etc. Experience working with Data Quality Tools such as Great Expectations Experience developing and working with REST API's is a bonus Basic experience in Networking and troubleshooting network issues issues Knowledge of the Agile Working Model Any additional responsibilities assigned in the Agile Working
Plans Creation and management of Test cases AWS Any additional responsibilities assigned in the Agile Degree and/or relevant qualifications / years of experience Minimum of 5 years in an IT Testing environment years working experience We appreciate your interest, however if you have not had any response within
security testing and vulnerability assessment. 7. People Management Participates in the selection and appointment expenditure against the approved budget, reporting on any deviations within the reporting and approval hierarchy Information Security experience (ISO 27001) IT Service Management (ISO 20000) experience COBIT Working knowledge ICT practical experience , ICT Senior & Executive experience and Sound experience in a banking operations Years IT Executive Management Experience 5 More than 10 years experience in Operations Management in a
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(T-SQL) Developers with a good understanding and experience SQL Databases. Backend Development with knowledge
Skills and Experience:
(T-SQL) Developers with a good understanding and experience SQL Databases. Backend Development with knowledge will be an advantage. Skills and Experience: Minimum 3 years' experience in a SQL Software Development or performance and optimizing code Minimum 1-3 years' experience in the following technologies MS SQL Database (Advantageous) JavaScript (Advantageous) Knowledge and experience on web services development will be advantageous education: IT Diploma or degree would be an advantage. Matric or equivalent qualification recognized by the Department
needs to have sufficient business insight and experience to be able to clearly communicate solutions to Initial Support process. Skills and Experience: At least 5 years' experience in the same or similar position position. Banking Industry and or financial experience are essential. High level of personal integrity and Engineering Qualification 6 Sigma Certification Matric or equivalent qualification recognized by the Department deliver flow diagrams, mappings etc. Intermediate experience of MS Word and Excel. Good interpersonal skills