1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role involves configurations.
processes; Set up accounts and workstations for new staff members; Troubleshoot issues and outages; Managing Administer and maintain the Office 365 accounts for all staff email accounts hosted with Microsoft; Keep up to
further definition.
environment as part of a small team, interacting with staff, suppliers and occasionally hotel guests. The technician troubleshooting - Liaise and work with guests, staff, vendors and IT personnel as and when required -
supervision of security staff and operations, including rosters and posting of staff.
comprehensive 1st and 2nd line technical support to our staff in our Cape Town office.This role involves both configurations. Team Collaboration:Collaborate with other IT staff to manage the support ticket workload and resolve
efficient and friendly service, making sure all staff have the tech support and assistance they need. Responsibilities:
of support service staff, including, buying, specialists and administrative staff . Provide guidance
of support service staff, including, buying, specialists and administrative staff . Provide guidance
management of systems. Training and guidance for staff on use of the system. Ensuring all exports are done management. 3. Eskort Online Data/Document management. Staff training and support. 4. Loyalty Systems Management