The main purpose of the job is to maintain and grow the Rectron client base through promoting and selling the full Rectron product range. Work with allocated dealer base that is assigned. • Grow this database on a monthly basis in line with target given. • Achieve GP target on set Database • A
Minimum 4 5 years experience as a Support Analyst in the payment industry, working on Postilion
seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will lities:
seeking a Senior Support Engineer. The role is shift-based + weekends and involves supporting business infrastructure
Role:
The IT Support Administrator will be responsible for providing comprehensive
comprehensive 1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role
role involves both face-to-face and remote support across a Windows environment, handling a wide range
Windows systems, Active Directory, networking, and basic cloud concepts which would be advantageous.
1st and 2nd Line Support for all user IT issues, both face-to-face and via Remote Support Tools
seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will weekends. Responsibilities: Provide technical support and troubleshooting assistance to customers via resolving technical issues Collaborate with senior support engineers and cross-functional teams to escalate with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via base or ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers
Skills & Experience:
Proven experience working with Postilion systems. This role requires a deep understanding of the system and its functionalities
Excellent problem-solving skills. You should be able to identify and resolve issues efficiently and effectively
Our client is looking for an eCommerce Support Analyst to join their team. The primary purpose of the role is to enhance the eCommerce operational support of the production environments, implementations ng>
Our client is looking for a Switch Support Analyst to join their team. Primary purpose of the role crucial analytical part of the Switch operations support team in the production payment environment, leading nsibilities:
Technical Support
Effective resolution of escalated for resolution.
Provide 3rd line support functions for the payment service environments
Identify enhancements to improve supportability, operability, automation, and performance of