Key performance areas: Main Responsibilities: Technician scheduling and execution of the service call call outs Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets to Finance. Check Technicians clock-in/out for overtime calculation Book technician accommodation Process
Key performance areas: Main Responsibilities: Technician scheduling and execution of the service call call outs Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets to Finance. Check Technicians clock-in/out for overtime calculation Book technician accommodation Process
related to repairs, communication of approval to technicians etc). Monitor and follow up on parts orders based on work volumes and deadlines Monitor technicians' daily productivity to ensure optimal performance
correspondence Taking messages and ensuring they are passed to the appropriate staff member in time Managing Certificate with a Higher Certificate or Diploma pass Fluent in both English and Afrikaans Clear ITC and
correspondence Taking messages and ensuring they are passed to the appropriate staff member in time Managing Certificate with a Higher Certificate or Diploma pass Fluent in both English and Afrikaans Clear ITC and
Qlikview and Workwide Allocating breakdown calls to technicians. Constant customer communication and feedback Must have an outgoing personality to work with technicians, admin team, sales team and customers. Must have
Qlikview and Workwide Allocating breakdown calls to technicians. Constant customer communication and feedback Must have an outgoing personality to work with technicians, admin team, sales team and customers. Must have
vehicle and trailer parts, diesel, brake down, gate pass and diesel delivery books. Matric with Maths or
pressure environment; Needs to be able to manage Technician Project Management of the department to ensure
clients onsite and online