team management experience (team size of 10 to 15) BPO / SSC experience preferred Multi-currency or multi
operations purchases with an outsourced entity (BPO)
Managing specific local requirement
Industrial Relations Experience in Call Centre, BPO environment or Retail preferred Must have experience
Industrial Relations Experience in Call Centre, BPO environment or Retail preferred Must have experience
Subsidiary is heavily labour intensive and provides a BPO (Business Process Outsourcing) service for their
experience in the Business Process Outsourcing (BPO) industry will be advantageous. Must have own reliable
experience in the Business Process Outsourcing (BPO) industry will be advantageous. Must have own reliable
Hold List {send out to all employees}; and confirm BPO/Pastel On Hold's agree • Liaising with Sales Order
Office automation experience advantageous Pastel and BPO Knowledge – advantageous In-depth knowledge of corporate
Experience: Essential: 24 months Call Centre / BPO experience 2 years Customer Service experience 12 Experience: Essential: 24 months Call Centre / BPO experience 2 years Customer Service experience 12