channels have been used to resolve complaints Monitor number of clients retained after resolving a complaint
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations
will be advantages. Experience in using mobile phone to collect data will be advantages. Minimum Matric
will be advantages. Experience in using mobile phone to collect data will be advantages. Minimum Matric
Provide first-line technical support to clients via phone, email, or helpdesk ticketing system. – Diagnose
Customer Communication: Liaise with customers via phone, email, and in-person to address inquiries, provide
be responsible for engaging customers over the phone, promoting our products and services, and closing
dependency. Sharing duties on a 24-hour standby phone and working shifts. Friendly, flexible and a sense
managers and CEO. Manage internal customer mobile phones (Apple) and manage service provider as well with
consisting of a basic salary, travel and cell phone allowances with commission and benefits.