Lead to lead the business/customer facing IT service management operations team Develop ITSM tactical plans approved IT service management strategies Collaborate to design customer focused IT services Lead the IT IT Service Management Operations team Builds relationships with key stakeholders Matric / Grade 12 Tertiary experience managing IT support, services, and key processes including incident, change, service request request and major-incident management. Vendor management experience and leading technology change and deployments
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently flexible manner. To proactively manage all customer contact and ensure that service levels are achieved. Key capture data for analytical reporting; Ability to manage and take responsibility for own time, workload
Senior Project Manager: Enterprise Data Services: Banking: FTC
The call is is for a Senior Project Manager to take responsibility for the planning, directing and coordination of project scope
join our team as Call Center Digital Customer Service Representatives. In this role, you will provide policies and procedures while delivering exceptional service. Recent graduate with a degree or diploma in any commitment to delivering outstanding customer service.
administrator to join a rapidly growing financial services firm. You will work as part of a highly professional professional support team that enables portfolio managers to maintain excellent relationship with clients that the business is able to deliver outstanding services.
Skills & Requirements:
sales, claims, administration and office-based services to international clients across numerous different different industries. Our company is owner-managed which ensures that we source only the highest quality uninterrupted support services. Job Description: We are seeking an experienced Campaign Manager to join our team performance excellence, managing team leaders and the client, whilst ensuring service delivery. Key Responsibilities: operations of the contact center, ensuring adherence to service level agreements (SLAs) and operational metrics
for a Manager: Technology and Digital Project Management. Key Performance Areas Project Management Define project plans. Manage project budgets. Maintain project artefacts. Proactively manage changes. Define Define and manage all project communication. Plan and set priorities for all elements of the project. Drive units on their assumptions. Compliance and Risk Management Plan proactively to mitigate project risks and systematic manner. Management Oversight Direct and manage project teams, including performance Manage Stakeholder
is an authentically African and globally wired management consulting firm specialising in all major industries institutions that enable Africa's development. Purpose: To manage assigned project/s from initial phase to completion specifications, time and budget; adhering to project management principles and standards; i.e. planning, leading and budget. Delivers efficient and effective service within reasonable turnaround time. SLA /PID is non-conformance letter 2. Project planning Project management of the conceptual and planning phase of the project
is currently looking for a Manager Communications and Stakeholder Management on a temporary basis. JOB the company's Communications and Stakeholder Management strategy and framework and associated tools and experience in Stakeholder relations, Stakeholder Management and Corporate Communication related fields. Minimum Minimum 3-5 years' experience in management or at a supervisory level. Experience in developing successful
and doctors Provides basic shift administration services Advanced Life Support Practitioner (CCA, Ndip)