We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
accounted for. Keep the asset register up to date. Log calls with external providers where and when necessary technical support to the Theatre and Fine Arts Centre. Relocate, install, set up, and configure technology Manage support calls by providing continual feedback, timely resolution, and follow-up calls subsequent to
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
manage the overall operations of the Distribution Centre. Responsible for the efficient and effective function ensure the sustainability of the Distribution Centres operations at the right cost to the right quality safety and quality protocols in the distribution centre. • To be part of the Food safety Team and custodian order to solve problems within the distribution centre. • Ensures a good corporate culture is maintained
manage the overall operations of the Distribution Centre. Responsible for the efficient and effective function ensure the sustainability of the Distribution Centres operations at the right cost to the right quality safety and quality protocols in the distribution centre. • To be part of the Food safety Team and custodian order to solve problems within the distribution centre. • Ensures a good corporate culture is maintained
/>- Interaction with clients through meetings, calls, and emails
- Troubleshoot system issues and
through configuration and resolve Production Support calls