Financial Services Industry is seeking a Recoveries Agent to join their dynamic team Responsible to activate
JHB000099-CP-1 Client Contact Centre Service Administrator Join Our Dynamic Client Contact Centre Team Are you ready you Position Available: Inbound Client Contact Centre and Correspondence Administrator Job Highlights: our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service Resolve queries efficiently, aiming for a first-call resolution experience that leaves our customers inbound telephone queue and tackle a minimum of 30 calls per day like a champion. Handle approximately 15
ticketing system. Collaborate with other support agents and teams to ensure timely and effective problem
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Position Available: Inbound Client Contact Centre and Correspondence Administrator
Job
our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high touchpoint.
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
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/>10+ years experience as Site Manager or Site Agent and must be able to manage contractors on site doing
skills in English and Afrikaans The post Sales Agent & Representation appeared first on freerecruit
Job Description
We are looking for customer-focused and results-orientated individuals, with sound problem-solving and interpersonal skills, to deliver exceptional service to customers across multiple channels.
Key Responsibilities