agencies. We are based in the heart of Morningside Inbound processing of holiday reservation requests from reservation numbers Customer relationship management calls Reservation administration, reporting to team leader
agencies. We are based in the heart of Morningside Inbound processing of holiday reservation requests from reservation numbers Customer relationship management calls Reservation administration, reporting to team leader
pallet reports and analyses the data • Complete the Inbound planning and schedule (Containers and Cleared Loads) and procedures • Communicate with all clearing agents and customers, regarding pallet holdings and agreements transportation costing tracker • Work with clearing agent's documents • Take containers off hold on the system
pallet reports and analyses the data • Complete the Inbound planning and schedule (Containers and Cleared Loads) and procedures • Communicate with all clearing agents and customers, regarding pallet holdings and agreements transportation costing tracker • Work with clearing agent's documents • Take containers off hold on the system
strategy towards revenue growth.
This is NOT a call centre position, you will be required to travel and
and new business development experience (not call centre/in-store oronline) - this position requires experience
experience working at a management level within a Call Centre of a large operation 4-5 years experienced in multiple campaigns preferably within the outsourced call centre environment Grade 12 or Equivalent Tertiary education years' experience as a Operations Manager in a call centre environment Market Related
to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses Management/Campaign Launches, Upskills, Refreshers Take Calls for minimum 4 hours each month Attend TTT with client Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Keep
to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses Management/Campaign Launches, Upskills, Refreshers Take Calls for minimum 4 hours each month Attend TTT with client Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Keep
Average upsell retention commission: R4,000 Average agent take home after probation: R13666,67 About the company: customer service and we are looking for three new agents to join our team. The role requires that you respond working in a telephone or e-mail-based contact centre. Great attention to detail. The post Customer Service
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal