Call Centre Agents Inbound Jobs in Kwazulu Natal
Operations Manager Umhlanga
Careerbox
Umhlanga Rocks
experience working at a management level within a Call Centre of a large operation 4-5 years experienced in multiple campaigns preferably within the outsourced call centre environment Grade 12 or Equivalent Tertiary education years' experience as a Operations Manager in a call centre environment Market Related
share this job on whatsappProduct Trainer Umhlanga
CareerboxSouth Africa
to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses Management/Campaign Launches, Upskills, Refreshers Take Calls for minimum 4 hours each month Attend TTT with client Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Keep
Product Trainer Market Related
CareerboxSouth Africa
to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses Management/Campaign Launches, Upskills, Refreshers Take Calls for minimum 4 hours each month Attend TTT with client Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Keep
Training Manager - Bpo Usa Hours - Travel
CareerboxUmhlanga Rocks
of the manager is expected to also be a change agent and a knowledge ma Client Implementing New Hire training plan. Operates as an account manager for the call center's Operations & Quality functions to understand various accounts to ensure smooth transition of agents and help them achieve their performance targets years Training Manager experience, ideally within a call center environment (including design, development area of training A good understanding of Contact Centre procedures
Manager Travel Umhlanga
CareerboxUmhlanga Rocks
of the manager is expected to also be a change agent and a knowledge ma Client Implementing New Hire training plan. Operates as an account manager for the call center's Operations & Quality functions to understand various accounts to ensure smooth transition of agents and help them achieve their performance targets years Training Manager experience, ideally within a call center environment (including design, development area of training A good understanding of Contact Centre procedures
Uk Team Leader Market Related
CareerboxSouth Africa
the Role: The role is to support Customer Service Agents in delivering exceptional customer experience to performance managing, developing, and motivating agents. Competencies, Skills and Abilities: Must have
Team Leader Durban
CareerboxSouth Africa
the Role: The role is to support Customer Service Agents in delivering exceptional customer experience to performance managing, developing, and motivating agents. Competencies, Skills and Abilities: Must have
Junior Cyber Security Analyst Umhlanga
CareerboxUmhlanga Rocks
InfoSec tools and techniques i.e. O365 Security Centre, Mimecast, Qualys, AV, SIEM's, unstructured data
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