escalation point for support supervisors. Coach agents/technical staff when problem areas are identified incident/escalation does not occur again. • Monitor calls in the queue and ensure the phone status is set
assist in creating collections strategies for the call centre. Provide insight on performance through accurate assist in creating collections strategies for the call centre. Provide insight on performance through accurate assist in creating collections strategies for the call centre. Provide insight on performance through accurate
you’ll do:
you’ll do:
maintenance at Data Centres Gambling – 0800 Services: FreePBX extension management / manage call recordings Cloudflare
UK is looking for a technical Customer Support Agent to join their team remotely Roles and Responsibilities
ence, feeling of ownership, and attitude of an agent of transformation.
Proactivity in
Years' working experience in Network Operations Centre (NOC) Shift Environment Consultant: Chante Du Toit
assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments. Excellent