OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please do not if required Assisting with afterhours emergency call if required Removing consignment items invoiced
required
Assisting with afterhours emergency call if required
Removing consignment items invoiced
Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please do not if required Assisting with afterhours emergency call if required Removing consignment items invoiced
We are seeking a dynamic, articulate, and self-assured individual to join a big and bustling Car Rental Empire. Your duties will include handling bookings, walk-ins, upselling additional services, resolving issues, providing extensive customer service to local and foreign clients, managing administr
Principal Accountabilities
• Provide excellent customer service throughout the booking process, addressing any concerns or enquiries promptly and professionally
• Employ sales techniques in order to secure and process invoices for guests in a timely manner
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selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related