years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric
through tracking and feedback.
role is extremely varied, such as answering phone calls, taking notes, scheduling meetings, emailing, texts showroom. Oversee sub-contractors in their duties, consults with directors when necessary. Handle several
role is extremely varied, such as answering phone calls, taking notes, scheduling meetings, emailing, texts showroom. Oversee sub-contractors in their duties, consults with directors when necessary. Handle several
optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous
•Quality Assure policies conserved •Quality Assure Calls •Quality Assure cases prepped for ECBU •ECBU training •Coach •Process Champion •Customer Champion •Consultant •Risk Mitigator •Solutioner •Knowledge Manager
•Quality Assure policies conserved •Quality Assure Calls •Quality Assure cases prepped for ECBU •ECBU training •Coach •Process Champion •Customer Champion •Consultant •Risk Mitigator •Solutioner •Knowledge Manager
Our client in the Business Support Consulting and Management industry is looking for Solution Sales Executives typically BEE consultants, Accountants etc. Be aggressive in sales and make at least 40 new sales calls per week public holidays and after hours. Ensure all sales calls do not clash with the sales meeting held weekly
civil, criminal and labour related matters in a call centre environment. Efficient administration of Criminal