Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
the front Reception, Boardrooms, Customer walk in centre and other facilities on the premises of our client
Linkedin, and Google searching.
implementation and maintaining all data centre procedures. - Monitor all data centre assets for tracking information
implementation and maintaining all data centre procedures. - Monitor all data centre assets for tracking information
implementation and maintaining all data centre procedures. Monitor all data centre assets for tracking information
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call.
Social Media Adverts – Facebook, Linked and specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc
Ad long-term growth plan.
Some degree of cold calling is expected for specific projects
General
arrangements for towing on behalf of clients to service centre
and information between the studio and the data centre is accurate in order to prevent any financial losses