Benefits: Salary: R360K/yr - R480K/yr, salary negotiable Cell phone allowance Medical aid contribution Provident
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
role in providing legal guidance and support to our C-Suite and Senior Management teams. You will be responsible regulations. Providing expert legal advice and counsel to C-Suite and Senior Management teams on commercial and
role in providing legal guidance and support to our C-Suite and Senior Management teams. You will be responsible regulations. Providing expert legal advice and counsel to C-Suite and Senior Management teams on commercial and
Close User Support Calls.
Close User Support Calls. Chace 1st Line Desktop Support Technicians to close calls. General Administration questions, to make the right diagnoses so that the call can be logged correctly. Email updated CV's to thembieqplus
experience, proven relationships with Industry leaders and C Level clients Main function: Lead the go-to market
experience, proven relationships with Industry leaders and C Level clientsMain function:
based at one of their state-of-the-art contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape week)
based at one of their state-of-the-art contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills