currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville
Key Responsibilities:
- Conduct outbound calls to customers to promote products and services
Call Centre environment, receiving inbound calls
- High energy levels
to commit to continuous learning 3-year contact centre experience [outbound sales environment - advantageous] & interpersonal] To be computer literate [MS Office & Intermediate Excel] Sound understanding & scenes. Are you with us? ABOUT THE TEAM Our contact centres play a vital role in the success of our business to commit to continuous learning 3-year contact centre experience [outbound sales environment - advantageous] & interpersonal] To be computer literate [MS Office & Intermediate Excel] Sound understanding &
Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Call Center staff Needed At least one year call centre experience Ability to handle high volume work duties – Handle inbound calls Maintain accurate records Operate relevant call centre system Generous basic basic plus comm and incentives. The post Call Center staff appeared first on freerecruit.co.za .
Self driven and highly motivated call centre consultants are needed. Training will be provided for free orientated. 1 Year experience an advantage The post Call center consultants appeared first on freerecruit
our dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located located in Randburg (Johannesburg). The Call Center Agent will be responsible for providing excellent customer Organizational and multitasking abilities Experience in a call center or customer service role is a plus
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
perform detailed reconciliations in liaison with the Head of Administration. Audit and report on all receipting strong computer skills across all aspects of the MS office suite and prior experience with monitoring and
Reference: JHB002260-A2-1 The Customer Care Manager for my International client, will ensure the effective implementation of the dealer standards, corporate Identity norms, manpower adequacy, quality, customer centricity and after sales process & systems. Diploma or degree At least 5-8 years wor
by defining CX KPIs, engaging frontline and back-office staff, and providing training and coaching.