Call Centre Job Without Experience Jobs in South Africa - Page 4

Field Support Engineer X2

Secunda

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Service Analyst Cape Town NEW

 Clicks Group Limited

Cape Town Region

We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). Job Purpose The purpose standby work from time to time in the IT Service Centre Job related knowledge and skills Knowledge of Information and Experience Essential Matric / Grade 12 2/3 Years experience within an IT Service/Call Centre Desirable Desirable ITIL Foundation Retail experience IS or IT Diploma MCDST (A , ITIL, HDI) Competencies Deciding

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It Service Desk Analyst Johannesburg

 Talenco Recruitment Specialists

Johannesburg

software experience Troubleshoot Microsoft Desktop OS and software related issues Competent in call centre

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Software Support Technician Cape Town NEW

 Datafin It Recruitment

Cape Town Region

Certifications, experience in a similar role including 1st Line Support, Customer Service, Call Centre experience knowledge of Terminal Services/RDP environments and experience with a ticket documenting / tracking system. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting / tracking

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It Help Desk Technician Gqeberha

 Credit Solutions Services

South Africa

technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates pre-determined parameters Requirements and skills Proven experience as a help desk technician or other customer support Information Technology At least 2 years of work experience with minimum 6 months of relevant exposure Excellent

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It Help Desk Technician Cape Town

 Credit Solutions Services

Cape Town Region

technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates pre-determined parameters Requirements and skills Proven experience as a help desk technician or other customer support Information Technology At least 2 years of work experience with minimum 6 months of relevant exposure Excellent

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It Help Desk Technician Durban

 Credit Solutions Services

eThekwini

technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates pre-determined parameters Requirements and skills Proven experience as a help desk technician or other customer support Information Technology At least 2 years of work experience with minimum 6 months of relevant exposure Excellent

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Engineer Infrastructure Durban

 Carlysle Talent Search - Centurion

Durban

Collaborating Centre for HIV Research and Policy and is recognised as a DSI-NRF Centre of Excellence least 5 years' experience in IT with at least 3 years in a leadership role Experience in technology strategy strategy development, system design and development Experience in leading projects for solutions delivery and dynamic environment Ability to work independently, without direct supervision and fit in well within a multidisciplinary

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Solution Specialist Cape Town

 Pro Talent

Cape Town Region

 45000

with tertiary qualifications  Proven working experience as a solutions specialist / product owner / project hands-on experience in software development, CRM applications and web technologies advantageous  Call centre/contact centre/contact centre experience is a bonus  Problem solving skills  Excellent client-facing, written Please apply if you  Have a min 3 years working experience as a solutions specialist / product owner / project analyst in the IT sector  Have demonstrated experience working under pressure, handling difficult situations

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Build Engineer Western Cape

 Pro Talent

Western Cape

 25000

scripts and configure IVR call flows on our PBX products  Configure contact centre solutions on our OneContact certification.  Proven work experience as a software test engineer.  Experience working with popular operating

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