Call Centre Job Without Experience Jobs in South Africa

Quality Assurance Agent: Call Centre

Pretoria

 Negotiable

with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 12

The contact centre service will support the channels below (and any support (both inbound and outbound).

Client Experience Specialist Midrand NEW

 Humankind Group

Midrand

the Job To play a key role in shaping the user experience of our digital products and services tailored completed. Minimum Experience: Minimum 2 years experience in user interface and user experience design Critical

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Client Experience Specialist NEW

 Humankind Group

Midrand

the Job To play a key role in shaping the user experience of our digital products and services tailored completed. Minimum Experience: Minimum 2 years experience in user interface and user experience design Critical

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Quality Agent Pretoria

 Talentcru

South Africa

Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 3 year contract The contact centre service will support the channels below (and any other new channels): Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support ). Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in

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Field Support Engineer X2

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Service Analyst Cape Town NEW

 Clicks Group Limited

Cape Town Region

We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). Job Purpose The purpose standby work from time to time in the IT Service Centre Job related knowledge and skills Knowledge of Information and Experience Essential Matric / Grade 12 2/3 Years experience within an IT Service/Call Centre Desirable Desirable ITIL Foundation Retail experience IS or IT Diploma MCDST (A , ITIL, HDI) Competencies Deciding

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It Service Desk Analyst Johannesburg

 Talenco Recruitment Specialists

Johannesburg

software experience Troubleshoot Microsoft Desktop OS and software related issues Competent in call centre

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Software Support Technician Cape Town NEW

 Datafin It Recruitment

Cape Town Region

Certifications, experience in a similar role including 1st Line Support, Customer Service, Call Centre experience knowledge of Terminal Services/RDP environments and experience with a ticket documenting / tracking system. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting / tracking

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Specialist Service Administrator 2024-15

Johannesburg

 Hourly

/>Manage all licensing exposure within the IM data centre and on premise IM/IM infrastructure to ensure compliance infrastructure can support anticipated demand without over-provisioning or under-provisioning resources

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Specialist Server Administrator

Johannesburg

 Market related

work and overall performance of regional IM data centre (DC) technology systems.