Call Centre Matric No Experience Jobs in Johannesburg, Gauteng - Page 3
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Av & Facilities Technician
Johannesburg
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Qualifications
- Matric Certification ( Must)
- Relevant Diploma/Degree
Experience
- 2-4 years relevant experience
Please call us on 010030127
share this job on whatsappField Support Engineer
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Field Support Engineer X2 NEW
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
It & Systems Administrator; Desktop Support; Facilities
Johannesburg
Monthly
application support NetSurIT Cloud operation security centre)
Computer builds (standard company build policies)
Covering calls for other office facilities such as connectivity
machines via Microsoft cloud operation security centre
Support users across the branch network via
Information
Record and analyse IT calls logged & determine patterns to pro-actively
initiative
Qualifications and Experience:
A+, N+ certification or
Administrator Support Jhb - Northern Suburbs
Ultra Personnel : Pharmaceutical, Insurance, EngineeringNorth Johannesburg
application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) offices across SA (remote configuration) Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre Support users across the branch network via phone phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively Qualifications and Experience: A, N certification or any other related qualification Two years' experience in an IT
Service Desk Agent I X5
Johannesburg
Negotiable delivery standards.
Finance
- Adhere
r expertise:
- 1 - 2 years experience in a similar environment
- Telephone Etiquette Definition: Able to achieve pre-assigned quota of calls in set parameters
- Behavioural Indicators: pre-assigned quota of calls in set parameters and to organisational standard.
Call reporting
It Support Engineer Midrand
Nexio South AfricaMidrand
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
Business Analyst City Of Johannesburg Metropolitan Municipality
Levelup LtdSouth Africa
leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require practices, and emerging technologies related to contact centre solutions and enterprise software development. effectiveness within the organization. 3 - 5 years experience Bachelor's degree in Business Administration Information Systems, or related field. Proven experience as a Business Analyst in an enterprise environment environment, preferably within the contact centre industry. Strong understanding of business processes and
Intermediate Sql Developer
Johannesburg
operational development team to support their call centre operations. Reporting to the Head of IT, you'll
cross-server queries.
Desired Experience & Qualification:
- Minimum 5 years of experience in C#, .NET, and SQL programming.
- Proficiency in T-SQL databases and database design principles.
- Experience with SSIS, SSRS, and Excel for at least 3 years JavaScript/TypeScript, and RESTful APIs.
- Experience with secure development principles and SQL environment
Help Desk Support Randburg
Humankind GroupRandburg
preferred. Experience with monitoring systems such as Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Mid-Level Support Engineer in a Call Centre environment dealing with international customers. Valid driver's own transport. Ability to work shifts. Proven experience in an ISP Engineer or similar customer support
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