further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring information
Must have experience within the Tele-sales environment
Experience & Competencies:
Must have inbound and outbound experience
Good reading abilities as some roles Applying customer service/care principles to all calls
Working with People
Ability to learn information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
Manager with Telecoms experience. The incumbent will manage and support the Call Centre Agents in achieving and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Minimum requirements (Qualifications and Experience) • Grade 12/ Matric • A Degree/Diploma in any related field work experience in a Debt Collection Environment • Knowledge of the function, process in a Call Centre
and eCommerce experience Banking regulations and industry experience 2 - 3 years' experience in Fraud Risk Risk Experience dealing with customer / merchant complaints Experience managing teams and shifts Relevant
Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
future travel. CANDIDATE PROFILE Qualification: Matric certificate – with maths (minimum standard grade Tourism/hospitality. Experience: Min 5 years’ experience at a Senior level in Reservations. Experience in handling Southern & East Africa. Personal and work travel experience in Southern and East Africa. Problem solver and
Our client is looking for a Customer Experience Specialist to oversee the customer operating and customer Bachelor's Degree
The Group Food Experience Manager is responsible for leading and managing a team of culinary professionals professionals to deliver exceptional food experiences for guests in camp. This role involves creating strategic strategic objectives, ensuring that the food experience is always up to date and relevant, showcasing local exceeding guests' expectations. The Group Food Experience Manager will act as a support to teams and individuals and implement strategic objectives for the food experience in camp, ensuring that it aligns with Wilderness
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to & COMPETENCIES: ● Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service
seeking a Senior Business Analyst with regulatory experience join their team in Sandton on a contract basis Certifications IIBA endorsed