hotel based in Camps Bay on the beachfront seeks a Night Manager to join their Front Office Team.
The overnight requests and balance accounts from the day shift. Responsible to check in guests and manage any requests responsibilities
in Kuils River is looking for an experienced Night shift Auditor
The successful candidate
JHB000099-CP-1 Client Contact Centre Service Administrator Join Our Dynamic Client Contact Centre Team Are you ready you Position Available: Inbound Client Contact Centre and Correspondence Administrator Job Highlights: our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service Resolve queries efficiently, aiming for a first-call resolution experience that leaves our customers inbound telephone queue and tackle a minimum of 30 calls per day like a champion. Handle approximately 15
Must have own transport as the position involves shift work. Key Knowledge Technical experience Proficient and verbal). Must be flexible and able to work shifts. Excellent analytical and problem-solving ability
Requirements:
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Position Available: Inbound Client Contact Centre and Correspondence Administrator
Job
our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service
Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high touchpoint.
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16