Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
their sales strategy. You will be responsible for calling on hardware retail outlets in the KZN Region, fostering taker. Key Responsibilities: Prospecting and Cold Calling: Identify and target potential hardware retailers customer base through proactive prospecting and cold calling efforts. Account Management: Build and maintain
and / or couriers when required. Perform “On Call & Shift” duties i.e.: collection / receipting / delivery candidate needs to be able to work after hours, night shift, on call and for stock takes – not negotiable. Preference
and / or couriers when required. Perform “On Call & Shift” duties i.e.: collection / receipting / delivery candidate needs to be able to work after hours, night shift, on call and for stock takes – not negotiable. Preference
check all night-shift loading; Prepare log/trip sheets for outbound vehicles during night-shift LEADING/MANAGING Disciplinary procedures where applicable Supervise weekly shift allocation QUALITY MANAGEMENT SYSTEM: Manage and
check all night-shift loading; Prepare log/trip sheets for outbound vehicles during night-shift LEADING/MANAGING Disciplinary procedures where applicable Supervise weekly shift allocation QUALITY MANAGEMENT SYSTEM: Manage and
not reject. Ensure night shift materials are issued and signed for and that night shift are aware of what what needs to be made during the shift. Review daily productivity to ensure planned targets are achieved
team. Ensure proper shift handover (attends shift change meetings daily) Ensure shift changes are systematically consumables Report minor and major breakdowns during the shift to maintenance Complete the maintenance checklist supervisory experience Ability to work shifts (incl. night shift)
cashier counts cigarettes at the start of every shift
Cigarettes to be signed out of the safe by patrols
Ensure that night shift supervisor patrols at the end of each shift and writes down registration
join their growing team. Please note: this is a shift based in-office role. The SaaS / MSP Technical Account communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) / 9pm experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build