Qualifications:
Skills and Attributes:
software
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
African ID copies - Willing to work day and night shifts. R 8 700,00 - R 13 500.00
African ID copies - Willing to work day and night shifts. R 8 700,00 - R 13 500.00
and information between the studio and the data centre is accurate in order to prevent any financial losses successful candidate must note that this role is shift work which includes weekends (Its not your normal
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
Management – Must be willing to work 12-Hour shifts (Day or Night) The post Operations Manager appeared first
implementation and maintaining all data centre procedures. - Monitor all data centre assets for tracking information information. - Assisting with monthly planning of staff shifts and timesheets. - Typing documents - Assisting