Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ users. - Keep users posted on the progress of their calls. - Ensure that there are no comebacks on work done remote/satellite customer call-outs (hardware, software and network calls). - Provide telephone infrastructure
TRANSPORT
* MUST be available for Call outs/Breakdowns
* Clean Criminal
work and overall performance of regional IM data centre (DC) technology systems.
if you are: - A people's person - Willing to cold call and learn phone persuasion skills - Able to speak
is looking for a Regional Specialist Operations Centre with 5 years' experience. Ensure that IT Services
by our dedicated team at our different teaching centres across the country. We provide you with the necessary
by our dedicated team at our different teaching centres across the country. We provide you with the necessary
businesses. Servicing clients across all major business centres in South Africa, we have developed expertise in
Communication Handle and screen incoming and outgoing calls Manage communications and follow-ups Drafting of letters, emails and other communications Answer phone calls and emails and take messages Act as a liaison between
Communication Handle and screen incoming and outgoing calls Manage communications and follow-ups Drafting of letters, emails and other communications Answer phone calls and emails and take messages Act as a liaison between