looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
Campaigns Analytics for their collections / call centre team. Be responsible for building and managing times, as well as explaining and motivating the call centre staff to ensure campaign success. The successful
Campaigns Analytics for their collections / call centre team. Be responsible for building and managing times, as well as explaining and motivating the call centre staff to ensure campaign success. The successful
Must be able to speak Afrikaans due to nature of clientele Qualifications Matric Diploma/Certificate Skills
Must be able to speak Afrikaans due to nature of clientele Qualifications Matric Diploma/Certificate Skills
• Matric • Minimum of 2 years relevant Sales Call Centre experience • Health & Wellness experience
would be highly advantageous (due to nature of clientele) Own relaible vehicle Qualifications Matric Diploma/Certificate
both locally and internationally.
My clientele consistently seeks recently qualified CA(SA) boasting