customers/agents by discussing client requirements either via call centre or over e-mail advising on suitable options
Email Assistance: Effectively manage incoming sales calls and mails Skills: Ensure workflow processes are
Email Assistance: Effectively manage incoming sales calls and mails Skills: Ensure workflow processes are
assertiveness and diplomacy is required Answering of all calls in a professional, courteous and efficient manner
assertiveness and diplomacy is required Answering of all calls in a professional, courteous and efficient manner
milestones Technical Expertise in Sector • First point of call for responses to sectoral queries from external