providing excellent customer service by handling phone calls and inquiries.
Key Responsibiliti
initiative DUTIES Dealing with correspondence and phone calls Managing diaries and organising meetings and appointments documents General administrative duties Taking calls when Sales Consultants are in a meeting and sending
responses to general inquiries. Answer incoming calls and promptly address customer inquiries. Provide and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated
them as needed. Receive and screen phone calls and direct the calls accordingly. Qualifications Matric Diploma
responses to general inquiries. Answer incoming calls and promptly address customer inquiries. Provide and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated
them as needed. Receive and screen phone calls and direct the calls accordingly. Qualifications Matric Diploma
communication devices/software (WhatsApp, Emails, Calls, Online Diaries)
communication devices/software (whatsapp, emails, calls, online diary)
company deadlines
greet of incoming clients