ties:
Call allocated customers daily as per call cycle.
Handle incoming sales or general calls.
Provide support to Sales Representatives by assisting clients or departments.
Assist the Call Centre Supervisor when required.
Assist
Remote post - work from home, calling into the US market Our client is a private equity investment firm industries. Responsibilities: Cold Calling and Outreach: Conduct cold calls to engage company owners and CEOs Campaign Management: Oversee and manage cold calling and email outreach campaigns, ensuring they align available to work from 3pm - 11pm week days, as calling into the US market Must have back up to work during
Remote post - work from home, calling into the US market Our client is a private equity investment firm industries. Responsibilities: Cold Calling and Outreach: Conduct cold calls to engage company owners and CEOs Campaign Management: Oversee and manage cold calling and email outreach campaigns, ensuring they align available to work from 3pm - 11pm week days, as calling into the US market Must have back up to work during
included Pre-call planning should be completed prior to each call and must include call objectives, feedback feedback required from previous call, etc. Report on all relevant market information: changes in customer incorporate publications and articles during daily sales calls Tests based on product and concept knowledge will
included Pre-call planning should be completed prior to each call and must include call objectives, feedback feedback required from previous call, etc. Report on all relevant market information: changes in customer incorporate publications and articles during daily sales calls Tests based on product and concept knowledge will
included Pre-call planning should be completed prior to each call and must include call objectives, feedback feedback required from previous call, etc. Report on all relevant market information: changes in customer incorporate publications and articles during daily sales calls Tests based on product and concept knowledge will
for a Call Centre Manager. The role will involve the daily running and management of the call centre areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission the medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
included
Pre-call planning should be completed prior to each call and must include call objectives, feedback
feedback required from previous call, etc.
Report on all relevant market information: changes in
incorporate publications and articles during daily sales calls
Tests based on product and concept knowledge
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
perfect fit. We want someone who can light up a call with their infectious passion for sparking new relationships Outcomes: Perform a minimum of 40 prospecting calls (cold calls) per day to identify potential new business and contacts. A minimum of 15 Connects per day (calls over 2 minutes long) A minimum of 2 Proposals a company presence in the marketplace through cold calling, emailing, and phoning Identifying new corporate care calls to ensure customer satisfaction and retention. Do follow up and repeat visits and calls to develop