training plan. Operates as an account manager for the call center's Operations & Quality functions to understand years Training Manager experience, ideally within a call center environment (including design, development area of training A good understanding of Contact Centre procedures
expand our reach. Interview Target Make proactive calls to prospective students, scheduling interviews to ensuring payment is completed. Conduct regular calling campaigns to convert interviews into applications Reporting Maintain accurate daily reports, including call reports and interview booking trackers and the CRM
Duties include full front office function (answering calls etc) Minimum Requirements: · Must have experience
brand based in Umhlanga. Selling of new cars Cold calling for business Following up on leads generated Assisting
expand our reach. Interview Target Make proactive calls to prospective students, scheduling interviews to ensuring payment is completed. Conduct regular calling campaigns to convert interviews into applications Reporting Maintain accurate daily reports, including call reports and interview booking trackers and the CRM
InfoSec tools and techniques i.e. O365 Security Centre, Mimecast, Qualys, AV, SIEM's, unstructured data
Requirements : At least 3 years' experience in contact centre operational management and strategic planning with
position preferred 2 years' experience in a contact centre preferred Accounting/Finance experience preferred
Requirements : At least 5 years' experience in contact centre operational management and strategic planning with
Requirements : At least 5 years' experience in contact centre operational management and strategic planning with