department comprising of 2 desktop support
staff & I.T contractors
equipment
working in partnership with developers and support staff.
Requirements:
Assisting client support staff and safely applying hotfixes and software releases
onsite and remote assistance, to both guests and staff, during and after normal office hours.
1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role involves configurations.
processes; Set up accounts and workstations for new staff members; Troubleshoot issues and outages; Managing Administer and maintain the Office 365 accounts for all staff email accounts hosted with Microsoft; Keep up to
further definition.
supervision of security staff and operations, including rosters and posting of staff.
comprehensive 1st and 2nd line technical support to our staff in our Cape Town office.This role involves both configurations. Team Collaboration:Collaborate with other IT staff to manage the support ticket workload and resolve
efficient and friendly service, making sure all staff have the tech support and assistance they need. Responsibilities: