interfacing with: Passengers ○ Passengers who use the contact center are generally those who are not comfortable looking for: A minimum of 5 years experience in a contact center role Excellent written and verbal communication
Receive inbound calls from policyholders in a contact center environment. Process billing transactions on Receive inbound calls from policyholders in a contact center environment. Process billing transactions on
Receive inbound calls from policyholders in a contact center environment. Process billing transactions on Receive inbound calls from policyholders in a contact center environment. Process billing transactions on
Cashbook function: Daily cash book processing x 3 (Nedbank / Absa / Std bank) Debtors (2 x debtor schedules
accounts payable reports Importing creditors file to Nedbank Business for authorisation Implementing reporting
Cashbook function: Daily cash book processing x 3 (Nedbank / Absa / Std bank) Debtors (2 x debtor schedules
frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing
frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing
repeat business. ENVIRONMENT: A leading cloud Contact Center and CRM solutions provider in Southern Africa
refund queries o Verifying refund queries from Nedbank o Providing additional information for refund payments