Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock track order progress to provide. feedback to customers (internal and external) on loading dates. Request nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly stock transfers – Consignment warehouses. Process customer orders for delivery at destination and arrange
Job Description
We are looking for customer-focused and results-orientated individuals, with sound
interpersonal skills, to deliver exceptional service to customers across multiple channels.
Key Responsibilities
customer queries or inquiries, to deliver appropriate, accepted resolutions for customers
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock track order progress to provide. feedback to customers (internal and external) on loading dates. Request nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly stock transfers – Consignment warehouses. Process customer orders for delivery at destination and arrange
to identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide incoming calls and promptly address customer inquiries. Provide customers with comprehensive product and service operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
Our client is a leading provider of vascular care services, specializing in the treatment of venous conditions. With a commitment to providing compassionate care to patients of all
backgrounds and income seeking dedicated individuals to join our team as Customer Care
Representatives. If you possess excellent
Position Overview:
As a Customer Care Representative, you will play a crucial role primary
responsibility will be to ensure exceptional customer service through effective communication, technical
S/Subs Company needs the skills of an experience CRM agent for the shipping / export division
Matric
to identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide incoming calls and promptly address customer inquiries. Provide customers with comprehensive product and service operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
position for a Client Care Manager exists in the Shared Services, Client Care area, based at Santam head equity and materiality – principles of Treating Customers Fairly. Mandated to recommend to stakeholders
position for a Client Care Manager exists in the Shared Services, Client Care area, based at Santam head equity and materiality – principles of Treating Customers Fairly. Mandated to recommend to stakeholders
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