Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock track order progress to provide. feedback to customers (internal and external) on loading dates. Request nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly stock transfers – Consignment warehouses. Process customer orders for delivery at destination and arrange
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock track order progress to provide. feedback to customers (internal and external) on loading dates. Request nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly stock transfers – Consignment warehouses. Process customer orders for delivery at destination and arrange
to identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide incoming calls and promptly address customer inquiries. Provide customers with comprehensive product and service operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
to identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide incoming calls and promptly address customer inquiries. Provide customers with comprehensive product and service operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
individual to join their team. Duties: Processing customer experience reports online Picking out facts that number in the subject of your e-mail. The post Customer Experience Analyst appeared first on freerecruit
passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate medical aid clients and private clients, and general customer liaison Action specific targeted projects via Assist with all Medical Aid scheme billing monthly Customer and office liaison during the ordering, delivery weekly and followed up on Maintain a list of all Agents' activities on a weekly and monthly basis, where
their work approach
passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate medical aid clients and private clients, and general customer liaison Action specific targeted projects via Assist with all Medical Aid scheme billing monthly Customer and office liaison during the ordering, delivery weekly and followed up on Maintain a list of all Agents' activities on a weekly and monthly basis, where
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, provide accurate and creative quotations to customers/agents by discussing client requirements either via e-mail advising on suitable options in line with customer requests and striving to exceed expectations. and detail-orientated and compulsive about taking care of small things Effective Communication Skills (effective
sellers, attorneys, bond originators & sales agents. Creating hard copy files of all transactions & for credit checks – Co-ordination with letting agents. Checking lease documents have been completed correctly correctly - Co-ordination with letting agents. Compilation of cover sheets for files. Compilation of Tenants & Landlords – Co-ordination with letting agents. Managing maintenance requests with service providers