Join Our Team in KZN!
German-speaking Customer Service Advisors | R288K/annum
Are
individuals to join our team as German-speaking Customer Service Advisors at our state-of-the-art office
office in Durban!
As part of our global customer-centric company, you''ll have the chance
consumers from around the world, providing exceptional customer experiences primarily through inbound calls. Your
Passion for helping others and providing exceptional customer service
Strong interpersonal skills and
9 Months course/ Certicate
Advance life Support certificate with no NQF.
Cardioversion
One man advanced CPR
Basic medical rescure
Drug theraphy
Advanced airway management
Advanced ECG Interpretation
Advanced obstetrical Emergencies & Treatment
Group Customer Care Manager, you will play a pivotal role in overseeing and enhancing the customer service objective will be to ensure the highest level of customer satisfaction, resolve escalated issues efficiently efficiently, and implement strategies to foster customer loyalty and retention on a national scale. Additionally Additionally, you will be responsible for managing the customer care team and connecting them closely with the operations optimise service delivery. Key Responsibilities: Customer Service Leadership: Provide strategic direction
We are on the hunt for a customer journey optimisation expert who will strategically enhance every touchpoint maximise customer lifetime value. What you will do: Maximize the customer LTV and customer experience (Churn), growing Gross Profit, driving Sales Perform customer behaviour analysis and create, execute and monitor propositions and business cases. To formulate customer value management plans for the various segment outflow activities. Increase average revenue per customer by identifying cross / upsell activities, decrease
We are seeking Customer Sales Agents to join our expanding team.
We Offer working with a drive
Goal-oriented
Customer centric
Requirements
Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor
Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor
Direct Reporting Line: Senior Customer Relations Officer Varsity College is an educational brand of The College, Westville Campus has a vacancy for a Customer Relations Officer. Duties and Responsibilities: student is advised correctly. Supports the Senior Customer Relations Officer, Campus Deputy Head and/or Head: Agreement for the Customer Relations Centre and escalates queries to the Senior Customer Relations Officer Captures details of all student contact made by the Customer Relations Centre on the academic system. Provides
/>Ensure product and concept knowledge (Critical Care & Nutrition, etc.) is up to date at all times
Provide supportive services to all allocated customers in assigned geographical areas
Promote and
and sell company products to all allocated customers as per defined strategies within assigned geographical
strong professional relationships with all the customers in the assigned geographical area
Attend
division's strategy - ensuring strategic customers and products are included
Pre-call planning