We are on the hunt for a customer journey optimisation expert who will strategically enhance every touchpoint maximise customer lifetime value. What you will do: Maximize the customer LTV and customer experience (Churn), growing Gross Profit, driving Sales Perform customer behaviour analysis and create, execute and monitor propositions and business cases. To formulate customer value management plans for the various segment outflow activities. Increase average revenue per customer by identifying cross / upsell activities, decrease
We are seeking Customer Sales Agents to join our expanding team.
We Offer working with a drive
Goal-oriented
Customer centric
Requirements
Direct Reporting Line: Senior Customer Relations Officer Varsity College is an educational brand of The College, Westville Campus has a vacancy for a Customer Relations Officer. Duties and Responsibilities: student is advised correctly. Supports the Senior Customer Relations Officer, Campus Deputy Head and/or Head: Agreement for the Customer Relations Centre and escalates queries to the Senior Customer Relations Officer Captures details of all student contact made by the Customer Relations Centre on the academic system. Provides
Field Ensure product and concept knowledge (Critical Care & Nutrition, etc.) is up to date at all times Provide supportive services to all allocated customers in assigned geographical areas Promote and sell sell company products to all allocated customers as per defined strategies within assigned geographical strong professional relationships with all the customers in the assigned geographical area Attend industry the division's strategy - ensuring strategic customers and products are included Pre-call planning should
Field Ensure product and concept knowledge (Critical Care & Nutrition, etc.) is up to date at all times Provide supportive services to all allocated customers in assigned geographical areas Promote and sell sell company products to all allocated customers as per defined strategies within assigned geographical strong professional relationships with all the customers in the assigned geographical area Attend industry the division's strategy - ensuring strategic customers and products are included Pre-call planning should
training and work experience as an Intern in our Customer Care Department. Complete your YES work readiness
training and work experience as an Intern in our Customer Care Department. Complete your YES work readiness
you're a tech-savvy trailblazer ready to redefine customer-centricity, this is your chance to shape the future key data insights & trends that impact our customer experiences & brand perceptions Interpreting leveraging data insights to constantly enhance customer experiences and influence change within the business all aspects of our customers' needs and wants Train, coach & support customer facing teams to a standard & surveys Drive quality engagements with our customers through all touchpoints & the best possible
our growing Customer Sales branch Reaching out to customers already within our customer base. We are are looking for candidates who are Customer centric, Goal-driven, have a Strong drive and simply looking and quality efficiencies. Provide an exceptional customer experience. Your skill set will be challenged
to work with a diverse range of international customers and markets? Do you thrive in a dynamic and target-driven motivated to exceed targets by connecting with customers worldwide? Are you interested in selling innovative innovative products/services to a global customer base? Do you value a competitive compensation package, objections and turning potential leads into satisfied customers? Duties & Responsibilities: You will be required