to get things done. Experience working with customer-related systems. Excellent verbal and written communication
Indicators:
applications, time management, customer training and all other related customer relationship activities
marketing or equivalent • Strong experience in a customer relations role • Experience working in an international
marketing or equivalent • Strong experience in a customer relations role • Experience working in an international
potential tampering, investigating customer complaints and disputes related to billing, service interruptions
Risk strategy
Segmentation
Statutory compliance
Credit Management
Affordability calculator
Implement scorecards
Customer experience
Skills & Experience:
Retail
Qualification:
Finance Degree or
products.
standard operating procedures and customer service guidelines relating to IT support.
As a Platform
Maintaining client records. Assisting customers with queries related to products, pricing, and availability