prompt service to clients as well as to all internal divisions. Maintain highly professional service at all trailers at client's premises. Administration Highly admin intensive which is important part of the success
relevant Work Instruction General Export sales and Admin duties Invoicing and assisting with Accounts Payable
seeking to employ eight (8) detailed orientated POD/Admin Clerks to join their financial operations team. cross-referencing information with shipment details and customer records. Investigate and resolve any discrepancies
planning
< condition. This includes regular inspections, servicing, and repairs as needed.
Safety:
Customer Service: If you provide services directly to customers, you are responsible responsible for maintaining a high level of customer satisfaction. This may include being punctual, courteous and ensuring that you are paid promptly for your services.
Time Management:
and ensuring timely delivery of products to meet customer demand while minimizing costs and optimizing inventory enhance efficiency, reduce costs, and improve customer satisfaction Requirements: Completed Matric Bachelors Chain Management, Operations Research, Business Admin or related – essential 5 years experience in supply
processes through all of the interchanges according to customer expectations to ensure their needs are met or
methods and carrier costs, products and services in order to meet customer needs. Job duties may be added or
Meet and exceed customer requirements at every stage of the order fulfilment
Analyse load information from the customer in order to determine and verify the appropriate on the most cost-effective routings to satisfy customer requirements, working within the parameters and
Duties & Responsibilities Interface with customers directly and manage delivery expectations accordingly transporters. Arrange for deliveries of products to customer sites. Ensure support functions are maintained operational nature of this role. Deliver a customer-focused service. Investigate and resolve client issues frames. Maintain relationships with third party service providers. The employee shall be required to perform perform any other reasonable tasks / services from time to time as required by the business. Desired Experience
ideal candidate will be able to deliver good customer service in a friendly, enthusiastic manner. The Operations OPERATIONS : Receives transport order from the customer and ensures all relevant information is received turn in on DRO Ensure free days are allocated to customer; captured to ensure turn in within free days DROGON pack: Customer DRO, empty turn in and Customer POD goes with the driver to the port and to customer for escalated issues Ensure professional and effective customer service The successful applicant will have the following:
ideal candidate will be able to deliver good customer service in a friendly, enthusiastic manner. The Operations OPERATIONS : Receives transport order from the customer and ensures all relevant information is received turn in on DRO Ensure free days are allocated to customer; captured to ensure turn in within free days DROGON pack: Customer DRO, empty turn in and Customer POD goes with the driver to the port and to customer for escalated issues Ensure professional and effective customer service The successful applicant will have the following:
capable of doing the following: