Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant orders and following up on deliveries, after sales service. Implement and monitoring of marketing activities license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
and prospective customers through a relationship-based approach.
offices in Durban. • Required to document all customer interactions and enter the information into the up-to-date. • Administer all customer orders, provide appropriate consultation to customer for various products products and services and place order accordingly. • Cold calling customers for sales. • Manage all customer complaints effectively. • Manage all customer inquiries through phone calls and emails and ensure appropriate exceptional customer care services. • Analyze customer requirement for product and services and provide
offices in Durban. • Required to document all customer interactions and enter the information into the up-to-date. • Administer all customer orders, provide appropriate consultation to customer for various products products and services and place order accordingly. • Cold calling customers for sales. • Manage all customer complaints effectively. • Manage all customer inquiries through phone calls and emails and ensure appropriate exceptional customer care services. • Analyze customer requirement for product and services and provide
ase customer base by selling/marketing financial products telephonically within a contact centre environment
environment.
-Build strong customer relationships to ensure repeat business.
-Provide efficient
efficient, outstanding customer service.
-Recieve internal training on how to effectivly run a team
all times
Provide supportive services to all allocated customers in assigned geographical areas
Promote and sell company products to all allocated customers as per defined strategies within assigned geographical
strong professional relationships with all the customers in the assigned geographical area
Attend
strategy - ensuring strategic customers and products are included
Pre-call planning should be completed
prior to each call and must include call objectives, feedback required from previous call, etc.
Report
relationships with customers of the company Ensure customer satisfactory levels are achieved Calling on existing existing clients in their allocated area Identify and call on new clients in their allocated area Follow up outstanding orders Provide forecasts on sales by customer by product Establish new accounts by organizing potential customers Update call cycle regularly so as to ensure all customers in area are called on monthly monthly Stock management (sales and returns) Customer training Product knowledge All administration is to
relationships with customers of the company Ensure customer satisfactory levels are achieved Calling on existing existing clients in their allocated area Identify and call on new clients in their allocated area Follow up outstanding orders Provide forecasts on sales by customer by product Establish new accounts by organizing potential customers Update call cycle regularly so as to ensure all customers in area are called on monthly monthly Stock management (sales and returns) Customer training Product knowledge All administration is to
Summary:
prospective customers through a relationship-based approach. Call customers as per the agreed calling schedule schedule. Making phone calls to existing and prospective customers to achieve the targets. Manage the in-store prospective customers and for information. Create and manage a customer value plan for existing customers highlighting products and services. Supply management with oral and written reports on the customers needs, problems activities and potential for new products and services. General sales administration. Participate in