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Reference: NES018339-KOMU-1 The Field Service Technician is responsible for providing professional in-field performing health evaluations, installation and startup services, product training, warranty support, periodic repairs of industrial mixing equipment. This is a customer facing position and requires strong communication skills along with a commitment to service excellence. Field Service Technician Based in Midrand - Supporting Travel to customer sites to perform equipment health evaluations, installation & startup services, product
minimum of 5 years recent experience as a Dealership Service Manager
machines at clients' premises
Conduct customer training sessions and machine assessments
Uphold
maintenance support and assistance to customers
Rebuild and service equipment, promptly responding to
exceptional customer service in all interactions
Effectively manage Works Orders and Customer Support
technical support to diverse stakeholders including Customers, Spare part Representatives, Engineers, and Technicians
Excellent interpersonal skills with a customer service mindset
Ability to work independently
fault finding & repairs and re-building and servicing of equipment.
You will be expected to attend
as needed, offer technical support to and off customer training.
This role is the perfect
showcase your machine know-how and excellent client service. Apply today by submitting your CV!
Job Title: Field Services Technician Function: Operations Occupational Level: Skilled Technical Reports and plant built meets the requirements of the customer. • To overview the design plan and advise engineering required due to customer specifics that may have been missed. • Commission of plant to customer site • Provide Provide technical advice to customers • Any issues on site , be able to troubleshoot and advise of solutions meet project timelines • Delivery of stock to customers, accept stock at Cape Town warehouse, check that
technology company for an experience Technical Services Manager with both technical, financial and management experience. The Technical Service Manager oversees all facets of the technical service organization, ensuring Building Customer Expectations and Agreements Inventory Management Budget and Expenditure Customer Interaction
will include servicing clients and up sell products according to clients needs.
Servicing of existing
clients.
Technical support to clients and servicing of machinery.
At least 3 years experience
not a qualified Millwright with experience in service environment.
Experience within the FMCG environment
maintenance, and industrial services to the Oil and Gas. The Insulation Service Project Manager will be responsible Oversee packaging, logistics and final delivery to customer Managerial Responsibilities Management, planning and Client Relations Analyse market trends and customers needs to identify new business opportunities and with key customers and partners Address customer concerns, resolve issues, and ensure customer satisfaction competitive salary within the market. The Insulation Service Project Manager must be highly skilled and experienced
safety testing of equipment according to company AG Service documentation (CoE).
Diagnosis of equipment
Arrange service activities according to the schedule matrix.
Attend to customer call outs.