Account Management and Customer Service Opportunity identification Stakeholder management Creating and managing
Our client is looking for experienced Call Centre Staff Customer Service Representatives to assist clients over the phone with regards to service complaints and queries. Salary R 6000 – R 8000 pm Job Requirements · Matric · 1-3 Years’ experience as a Call Centre Customer Service Representative
teams launch an applicable CSI (Customer Service Improvement) project. Manage and compile the required reporting
teams launch an applicable CSI (Customer Service Improvement) project. Manage and compile the required reporting
Purpose: To improve Quality, Predictability, and Performance of the Customer Experience within the Delivery Value Stream Lead, manage and control Customer Service, Operational Risk, Gross Profit, Work-rate, and Team Performance. Zero out disruption, waste, and inefficiencies. Improve Revenue, ROI, a
/>
etc. Ensure customer shopping experience is in line with the agreed service levels Manage operational
and customer service. Desired experience and qualification:Proven experience in retail management or a control. Customer-focused with a commitment to delivering exceptional service. The post Managers and Supervisors
interpersonal skills Exceptional customer service and people management skills Understanding of business
interpersonal skills Exceptional customer service and people management skills Understanding of business