efficiency. 4.Collaborate with sales team, share data and insights, and align efforts for cost management future demand based on customer needs and historical data. Proficient in Microsoft Excel – Skilled in creating Experienced with data filtering, formulas and calculations. Proficient in using VLOOKUP for data retrieval.
Requirements:
high claims rates. Requirements: 2-3 years of experience in fraud investigation a bonus 5 years in a customer analytical, investigation and problem-solving skills Experience with fraud systems, refund protocols, tactics refunds Analyze refund data and make decisions on customer classifications based on data provided Monitor and
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Are you a customer-focused individual who has experience in managing a portfolio of clients? Our national Matric and minimum three years admin, data order processing experience Ability to liaise confidently with department Salary: R10 000 negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE our Website plus CTC negotiable dependent on experience
Are you a customer-focused individual who has experience in managing a portfolio of clients? Our national Matric and minimum three years admin, data order processing experience Ability to liaise confidently with department Salary: R10 000 negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE our Website plus CTC negotiable dependent on experience
reputation for excellence by driving our customer experience strategy and deliver unparalleled customer service include:
Drive and execute the customer experience strategy of the business
Work exceptional customer experience.
administration or related field preferred.
advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous Excellent client Strong analytical skills and the ability to use data to drive performance and improve processes Key Competencies
advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous Excellent client Strong analytical skills and the ability to use data to drive performance and improve processes Key Competencies