As a Utility Service Investigator, you will play a crucial role in ensuring the safe and efficient delivery delivery of utility services to customers. Your responsibilities will include conducting meter readings disputes related to billing, service interruptions, or quality of service, and analysing usage patterns
of the department, ensuring that target hours are met, CSI is maintained, and exceptional service levels
of recent Service Management experience in a franchised dealership
Must be highly service driven
Job Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital experience strategy and deliver unparalleled customer service in an omni-channel environment.
Your business
Work closely with various departments to create a seamless, consistent, and exceptional appropriate responses.
individual who will be a part of their client service team, responsible for guiding their clients through and make a meaningful impact in the financial services industry. Our client is firmly aligned behind savings. 3 years' experience in financial services client servicing An appropriate tertiary education English skills with clients, internal business units and service providers
enthusiastic and energetic person with excellent customer service skills to join their team. Your duties will include
essential that you have at least 2 years of RECENT Service Advisor experience in a franchised dealership with
Years of RECENT Service Advisor experience
Have a clear understanding of Workshop Service Advisor duties
have a minimum of 2 years recent experience as a Service Advisor within the Automotive Industry
Client engagement
Scorecard implementation
Risk assessment
Statutory compliance
Segmentation
Assess affordability
Statutory compliance
Staff management
Skills & Experience:
Retail or FMCG
Credit Management
following building services: HVAC and Energy Analysis; Wet Services (Plumbing and Drainage) Drainage), Fire Services; Smoke Ventilation; or Vertical Transport.
The engineer must have a knowledge and completion milestones.
Cape Town dealership is looking for a skilled Service Manager to oversee a sizable and busy workshop
satisfactory customer service are achieved. You will need to have at least 3 recent years of Service Management
Drivers License
Have at least 3 Years RECENT of Service Management experience in a franchised motor dealership
(non-negotiable)
Excellent leadership and customer service skills
Above-average business acumen
Stable
Risk strategy
Segmentation
Statutory compliance
Credit Management
Affordability calculator
Implement scorecards
Customer experience
Skills & Experience:
Retail
Qualification:
Finance Degree or