Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
infrastructure to provide stable, dependable
services, by working with specialists.
- Replace faulty
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
Requirements:
Needs to have experience working with customer in terms of Technical/Systems support
Answer
candidate who will be able to develop into a Client Services Account Manager to handle their own portfolios
a Car Rental/Customer Service Agent. Vehicle renting and related admin Customer service Matric (Non-negotiable) (Non-negotiable) Own vehicle (Non-negotiable) Customer service experience Friendly and professional mannerisms
globally They have thousands of products for their customers and focus on finding the best shipping solutions 700 locations in 130 countries As their new Customer Service Controller Air Imports, here's what you'll with internal and external requirements including Customs, attending to plant inspector, Port Health and need: A minimum of 4 years experience as a Customer Service Controller from the Air Imports industry essential
for creditors to be processed
Oversee all customs tops, queries and detains for adjustments
Assist
client
Matric
Minimum 7 years customs experience of which 2 years in a Supervisory capacity
looking for an experienced Customer Relations Agent to join their dynamic team. Service Excellence – Provide Provide the required service to clients as per the SOP Deal with external and internal enquiries, provide feedback qualification is a prerequisite, and any relevant Customer Service Experience will be an advantage Excellent
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist ensure alignment between billed and supported services, promptly addressing discrepancies and facilitating
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist ensure alignment between billed and supported services, promptly addressing discrepancies and facilitating
experienced CUSTOMER SUPPORT REPRESENTATIVE - based in Secunda. Site Surveys: Evaluate the customer's on-site Quotations: Formalising the sales offer by providing the customer with a documented quotation specifying pricing and resolved; Ensure customer's account is within payment terms; Engage with customer if account is overdue doing generate company revenues. Key Stakeholders Customers, Contractors Sales Team, Operations, Workshop and site requirement Must be sales driven and customer orientated. Must be trustworthy and ethical. Above
Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up and manages relationships with selected local customers and thought leaders // Ensures integration of