Join Our Team as a Postilion Switching Services Lead Are you passionate about ensuring seamless operations next Postilion Switching Services Lead As our Postilion Switching Services Lead, you'll play a pivotal guaranteeing smooth transactions and uninterrupted services. You will lead, manage and work in a team with
seasoned professional with a passion for client services and leadership? An exciting opportunity awaits experienced Business Unit Manager to oversee our client services division. In this role, you will be responsible skills, a customer-centric mindset, and a track record of delivering results in client services, we invite Demonstrated ability to drive revenue and manage client service contracts Minimum Desired Experience: Minimum of client service operations, including end-user devices (printing, laptops, desktops, managed service desk
relationships to maintain old business and acquire new customers) To ensure that revenue and GP targets are met various teams so that the customer's expectations are met. Upsell the Company's services and solutions. To serve between the Company and their customers To manage market segments, customer base and industry verticals business development plan. Manage and identify key customer relationships and pipeline. To utilise the internal Administration, Marketing, or a related field Dell Client Services Partner Training 3 – 5 years IT Technical Sales
Administration, Marketing, or a related field Dell Client Services Partner Training. Minimum Experience : 3 – 5 years Sales experience, with emphasis on ICT Client Services (End user devices, Boardroom equipment, end user people skills and intuitive to customer's business needs Strong customer service and interpersonal skills for for dealing with different types of customers and clients The ability to work independently and within follow company processes. ICT knowledge – Client Services specific Business acumen, compliance, and organizing
software systems that drive efficiency, security, and customer satisfaction within the banking domain. This position meet the evolving needs of our client's diverse customer base. Required Experience/Tools: Analyzing requirements end-user support and resolving customer queries within defined Service Level Agreements (SLAs) using platforms platforms like ServiceNow and service manager. Participating in coding fixes, patches, changes, and deployment
solution requirements are resolved in line with Service Level Agreements (SLA). They perform configurations Conduct elementary presentations within the customer's organisation. May be required to perform periodic on the technical service desk, providing second line telephonic support to customers. Expected to take
Experience in Banking, Financial Services and Insurance domain customers. Experience in directly delivering delivering large IT transformation programs to customers. Involvement in co-creating technical solutions, project client/account management in a professional IT services/consulting organization to include managing an
delivering large IT transformation programs to customers. Involvement in co-creating technical solutions Experience in Banking, Financial Services and Insurance domain customers. Experience working as a senior senior client/account management in a professional services/consulting organization to include managing an
a leading multinational information technology service and consulting company, we specialize in delivering (online and on-premise) Power Platform Azure Daily customer interaction Demonstrable experience in a similar
This includes remotely supporting clients within service level agreements (SLAs), to install and configure installations and other assignments Demonstrate customer engagement skills Demonstrate relevant domain Analysis (RCA) Technical Solution Design Technology Services Troubleshooting Education and Certifications Computer