responsible for ongoing 2nd/3rd level Customer support for multiple local/foreign-based clients and any providing specialist, high-level technical advice, and support for installing, testing, tuning, optimising, diagnosing logged support incidents and calls. • Provide standby support (after-hours emergency support in alignment timely support contractual SLAs and meet SLOs without breaches. • Own and improve engineering support processes monthly reports. • Attend the weekly Customer support meeting. • Attend customer meetings as needed to
The Learning Support Officer is responsible for coordinating our online and on-campus learning programs
The purpose of the position is to improve and support products within Video Solutions in Cartrack. The firmware and, to a limited extent the product front end/website functionality. The incumbent will be expected locally and internationally - development, sales and support to ensure the current products function as expected local and international suppliers to integrate, support and improve existing products. New products will products Follow documentation best practice Global Support Assist with rollout of new video products globally
Automation sector is looking for a Real Estate Support person based in the Midrand and other company branches activities of company in South Africa while also supporting the global company Real Estate team as the “on-the-ground”
Administrator, Desktop Support & Facilities person to join their team. Day to day support of IT requirements requirements for the company's users Intermediation between users and IT service providers (Microsoft patching patching and anti-virus; other application support NetSurIT Cloud operation security centre) Computer builds all offices and user machines via Microsoft cloud operation security centre Support users across the branch phone TeamViewer (remote software); MS Teams Desktop support across the full office infrastructure (local
Reference: CPT006960-ST-1 IT HELPDESK SUPPORT SPECIALIST - EE Candidates preferred SANDTON R 480 000 client is looking for an experienced software support candidate to join the team. The ideal person must Strong working knowledge of IT Active Directory User training experience (MS Word, iManage) Minimum of Basic SQL skills will be an advantage End-support: Handle user requests via the Helpdesk system, telephone timely and professional assistance to end-users. Guide end-users through step-by-step solutions or provide
in the UK is looking for a technical Customer Support agent to work remotely from home Roles and Responsibilities industry experience installing, configuring, and supporting customers' home automation systems (preferably considered) Proficiency configuring, installing and supporting Microsoft Office/365, Google Workspace productivity year of experience installing, configuring, and supporting customers' home automation systems Proficiency equivalent) Proficiency configuring, installing and supporting Microsoft Office/365, Google Workspace productivity
industry experience installing, configuring, and supporting customers' home automation systems (preferably year of experience installing, configuring, and supporting customers' home automation systems Proficiency equivalent) Proficiency configuring, installing and supporting Microsoft Office/365, Google Workspace productivity
in the UK is looking for a technical Customer Support Agent to join their team remotely Roles and Responsibilities year of experience installing, configuring, and supporting customers' home automation systems Proficiency equivalent) Proficiency configuring, installing and supporting Microsoft Office/365, Google Workspace productivity
The Learning Support Officer is responsible for coordinating our online and on-campus learning programs